Privacy Policy

Effective Date: 25/08/2022

Hourly values your privacy and is dedicated to safeguarding and preserving your privacy when using our application, visiting our website or communicating electronically with us.

Who We Are

We are Hourly, a trading name of Hourly Technologies Limited. We are headquartered in London, United Kingdom. Hourly Technologies Limited is the controller of the information we collect, control, process and use about you (which we call “personal data”). All references in this Privacy Statement to "Hourly", "our", "us" or "we" refer to Hourly Technologies Limited.

When we talk about the “Site”, we mean our platforms, which include our websites, mobile applications, communications we send or services we provide, social networking sites, or any other websites we offer that link to or reference this Privacy Statement.

This Privacy Statement explains:

• What personal data we collect;
• How we use and share your personal data;
• How we store your personal data; and
• Your rights over your personal data.

Changes

Hourly reserves the right to change or modify this Privacy Statement. Any changes we make to our Privacy Statement will be posted on this page and, where appropriate, you will be notified of any changes by post or email. Please check back frequently to see any updates or changes to our Privacy Statement.

You understand that your continued use of the Site after we send a notice about our changes to the Privacy Statement means that the collection, control, processing, and use of your personal data is subject to the updated Privacy Statement. If you object to any changes, please contact us at [email protected].

I. Personal Data We Collect

We collect and process the personal data you provide us. In particular, when you download Hourly and claim an offer for the first time, we ask you to register and provide us with the following personal data relating to you:

• Your name;
• Email address;
• Password;

We also collect and process your personal data when you use our Site, this personal data includes the following:

• Your redemption information. When you use Hourly, we will collect information about your use of our Site. For example, when you view or claim an offer via our mobile application. We’ll use this information to personalise the offers we show you in the future, as well as use this information to improve our Site performance.
• Your location information. When you use our Site, we may receive your location or ask to use it. We’ll use this to show you offers near you. If you’re using our mobile application, depending on your handset or the network you subscribe to, Hourly may automatically receive this information, but we will always try to ask for permission.
• Your mobile phone information. When you use the Hourly mobile application for the first time, we will receive a unique identifier for your phone if your handset manufacturer or network provide it. By downloading the Hourly application, you are consenting to us using this information to send you push notifications about our deals. We will not share these details with third parties.

We may also receive personal data about you from third parties with whom we conduct business, such as marketing agencies, market research companies, our suppliers, contractors, consultants, group companies, public websites and public agencies (“Partners”).

II. How we use your personal data and the basis on which we use it

We control and process the personal data you provide to us, which we collect from other sources, and which we generate, to:

• To operate our Site and provide our services. We use personal data to provide the functionality on our Site (e.g. to allow you to register for an account) and to provide our services (e.g. to show you the deals you're actually interested in or likely to be interested in). We do this to meet our obligations to you under the Terms and Conditions.
• To personalise the content you receive. By collecting data on your activities on our Site, we’ll be able to better understand the types of deals in which you’re interested. We’ll then present the most relevant offers for you on our Site. We do this to further our legitimate interests in showing customers offers that are most relevant to them.
• Communicate with you. One of the main ways we use your personal data is to let you know about our offers and other promotions. We do this to further our business interests in engaging with our customers, or (where required by law) with your consent. In particular, we send:
  • Emails. We send you emails from time to time, letting you know about product updates, local deals and more. If you don’t wish to receive emails from us you can click the ‘unsubscribe’ link, which is found at the bottom of all emails from Hourly.
  • Push notifications. These are general notifications about our latest offers and location-based messages when you are near a venue or shop with an offer. Both types of notification can be controlled in the settings section of your handset or directly in the settings part of the mobile application.

Where you give your consent to marketing, you may withdraw at any time after giving it, as described below.

• Responding to you. When you send an email or other communication to Hourly, we may use personal data in the communication in order to respond. We do this to provide our services to you in accordance with the Terms and Conditions.
• To provide a better experience. Our use of technologies similar to cookies enables us to remember information about you when you visit our Site. We use this to improve your experience by doing things like remembering your password or username and automatically logging you into your account. We also use your data for the improvement and maintenance of, and to provide technical support for, our Site. We also use your data to evaluate your visit to the Site and to prepare reports or compile statistics to understand the type of people who use our Site, how they use it, and to make our Site more intuitive. Such details will be anonymised as far as reasonably possible and you will not be identifiable from the information collected. We process your data in this way to meet our business interests in providing the best service possible for our customers.
• To provide insight. Our use of technologies, including but not limited to: Google Analytics, enables us to gather statistical information about how people use our Site. As well as using this to improve what we do, we also share it with the brands we work with to give them feedback. The information we share will not identify you personally, it is statistical data and does not directly identify any person. We use personal data in this way to meet our legitimate interests in understanding how our Sites and services are working, so that we can improve them.

We may also collect, use and store your personal data for the following additional reasons:

• to deal with any enquiries or issues you have about how we collect, store and use your personal data, or any requests made by you for a copy of the personal data we hold about you. If we do not have a contract with you, we may process your personal data for these purposes where it is in our legitimate interests for customer services purposes;
• for internal corporate reporting, business administration, ensuring adequate insurance coverage for our business, ensuring the security of company facilities, research and development, and to identify and implement business efficiencies. We may process your personal data for these purposes where it is in our legitimate interests to do so;
• to comply with any procedures, laws and regulations which apply to us. This may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others to comply, as well as where we are legally required to do so; and
• to establish, exercise or defend our legal rights. This may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others, as well as where we are legally required to do so.

Where we rely on our (or a third party's) legitimate interests for using your personal data, we will undertake a balancing test to ensure that our (or the third party's) legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection of the personal data. You can ask us for information on this balancing test by using the contact details at the end of this Privacy Statement. Where we process your personal data on the basis of our (or a third party’s) legitimate interests, you have the right to object to the processing. For more information on your right to object, please see Section VI (Your Rights).

III. How and why we disclose personal data

We will never rent, sell or share your personal data with any other company for its own marketing purposes without your consent.

We share your personal data with our group companies where it is in our legitimate interests to do so for internal administrative purposes (for example, for corporate strategy, compliance, auditing and monitoring, research and development and quality assurance).

We share your personal data with the following third parties or categories of third parties:

• we may share anonymised and aggregated statistical information with our partners to demonstrate what interest there has been in any market segments we may assist our partners or potential partners in;
• our other service providers and subcontractors, including payment processors, utility providers, suppliers of technical and support services, insurers, logistic providers, and cloud service providers;
• companies that assist in our marketing, advertising and promotional activities;
• analytics and search engine providers that assist us in the improvement and optimisation of our Site; and

Any third parties with whom we share your personal data are limited (by law and by contract) in their ability to use your personal data for any purpose other than to provide services for us. We will always ensure that any third parties with whom we share your personal data are subject to privacy and security obligations consistent with this Privacy Statement and applicable laws.

We will also disclose your personal data to third parties:

• where it is in our legitimate interests to do so to run, grow and develop our business:
• if we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets;
• if substantially all of our or any of our affiliates' assets are acquired by a third party, in which case personal data held by us will be one of the transferred assets;
• if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, any lawful request from government or law enforcement officials and as may be required to meet national security or law enforcement requirements or prevent illegal activity;
• in order to enforce or apply our terms of use, our terms and conditions for customers or any other agreement or to respond to any claims, to protect our rights or the rights of a third party, to protect the safety of any person or to prevent any illegal activity; or
• to protect the rights, property, or safety of Hourly, our staff, our customers or other persons. This may include exchanging personal data with other organisations for the purposes of fraud protection and credit risk reduction.
• We may also disclose and use anonymised, aggregated reporting and statistics about users of our Site or our goods and services for the purpose of internal reporting or reporting to our group or other third parties, and for our marketing and promotion purposes. None of these anonymised, aggregated reports or statistics will enable our users to be personally identified.

Save as expressly detailed above, we will never share, sell or rent any of your personal data to any third party without notifying you and, where necessary, obtaining your consent. If you have given your consent for us to use your personal data in a particular way, but later change your mind, you should contact us and we will stop doing so (as described in Section VI (Your Rights)).

IV. International Transfers of Your Personal Data

Your personal data may be transferred to, stored, and processed in a country that is not regarded as ensuring an adequate level of protection for personal information under European Union or United Kingdom law. We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to ensure that your data is adequately protected.

Further details on the steps we take to protect your personal data, is available from us on request by contacting us via Data Requests at any time.

V. Retention of Personal Data

We keep your personal data for as long as you have an account with us or as necessary to provide a service to you. We also retain that data for a further period as necessary to operate our business effectively -- when determining this period, we take into account the amount of time required to keep records for financial reporting and audit purposes, for fraud prevention, and as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

VI. Your Rights

You have the following rights over your personal data:

• Right to access. You have the right to request access to the personal data we hold about you along with specific information about the processing and a copy of that personal data.
• Right to rectify. You have the right to request us to rectify any personal data which is out of date or incorrect.
• Right to erase. You have the right to ask us to erase any personal data which we are holding about you in certain specific circumstances. You can ask us for further information on these specific circumstances by contacting us using the details below. We will pass your request onto other recipients of your personal data, unless that is impossible or involves disproportionate effort. You can ask us who the recipients of your personal data are, using the contact details below.
• Right to restrict processing. You have the right to ask us to restrict the way we process your personal data in certain specific circumstances. You can ask us for further information on these specific circumstances by contacting us using the details below. We will pass your request onto other recipients of your personal data, unless that is impossible or involves disproportionate effort. You can ask us who the recipients of your personal data are, using the contact details below.
• Right to data portability. You have the right to ask us to provide your personal data to a third party. This right only applies where we use your personal data on the basis of your consent or performance of a contract; and where our use of your information is carried out by automated means.
• Right to object. You have the right to ask us to consider any valid objections you have to our use of your personal data, where we process your personal data on the basis of our or another person's legitimate interest. We will consider all such requests and provide our response within a reasonable period (and in any event within one month of your request unless we tell you we are entitled to a longer period under applicable law). Please note, however, that certain personal data may be exempt from such requests in certain circumstances, for example if we need to keep using the information to comply with our own legal obligations or to establish, exercise or defend legal claims.
• Right to stop marketing. You have a right to ask us to stop using your personal data for direct marketing purposes. If you exercise this right, we will stop using your personal data for this purpose.
• Right to withdraw consent. If we rely on your consent to process your personal data in a particular way, but you later change your mind, you may withdraw your consent by contacting us via Data Requests and we will stop doing so. However, if you withdraw your consent, this may impact the ability for us to be able to provide offers and discounts and associated services to you (for example, we may not be able to provide marketing information to you regarding our suppliers' products and services).

The rights set out above are not absolute, and are subject to exceptions and restrictions set out in applicable law. If we believe an exception or restriction applies, we will tell you this when we respond to your request.

If you would like further information in relation to these or would like to exercise any of them, please contact us via Data Requests at any time. Please note that we may request you provide us with information necessary to confirm your identity before responding to any request you make.

VII. Children

Our Site and services are not directed at children under the age of 13 and we do not knowingly collect any personal data from children under the age of 13.

If you are a child under the age of 13 and we learn that we have inadvertently obtained personal data from you from our Site, or from any other source, then we will delete that personal data as soon as possible.

Please contact us at Data Requests if you are aware that we may have inadvertently collected personal data from a child under the age of 13.

VIII. Technologies Similar to Cookies

Some pages on our Site use technologies similar to cookies, which are small files placed on your internet browser when you visit our Site. We use these technologies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences.

IX. Privacy Practices of Third Parties

You may find links to third-party websites on our Site from time to time. These hyperlinks are provided for your reference and convenience only and do not imply Hourly’s endorsement of the activities of those third-party websites, or any association with their operators.

This Privacy Statement only applies to processing of your personal data by us, as outlined above. If you provide personal data to any third-party websites, in each case the processing will be subject to the website operator’s own privacy statement and policies. We encourage you to familiarise yourself with the privacy statements provided by these other parties prior to providing them with information.

X. Contact Us

If you have any queries or complaints about our collection, use or storage of your personal data, or if you wish to exercise any of your rights in relation to your personal data, please contact us via Data Requests. We will investigate and attempt to resolve any such complaint or dispute regarding our processing of your personal data.

You can also contact our data protection officer via Data Requests.

In accordance with Article 77 of the General Data Protection Regulation, you may also make a complaint to the Information Commissioner's Office, or the data protection regulator in the country where you usually live or work, or where an alleged infringement of the General Data Protection Regulation has taken place. Alternatively, you may seek a remedy through the courts if you believe your rights have been breached.